Chapter 1: Research: A Way of Thinking Chapter 2: The Research Process: A Quick Glance Step I: Formulating a Research Problem Chapter 3: Reviewing the Literature Chapter 4: Formulating a Research Problem Chapter 5: Identifying Variables Chapter 6: Constructing Hypotheses Step II: Conceptualising a Research Design Chapter 7: The Research Design Chapter 8: Selecting a Study Design Step III: Constructing an Instrument for Data Collection Chapter 9: Selecting a Method of Data Collection Chapter 10: Collecting Data Using Attitudinal Scales Chapter 11: Establishing the Validity and Reliability of a Research Instrument Step IV: Selecting a Sample Chapter 12: Selecting a Sample Step V: Writing a Research Proposal Chapter 13: Writing a Research Proposal Step VI: Collecting Data Chapter 14: Considering Ethical Issues in Data Collection Step VII: Processing and Displaying Data Chapter 15: Processing Data Chapter 16: Displaying Data Step VIII: Writing a Research Report Chapter 17: Writing a Research Report