The SAGE Handbook of Tourism Management

Chris Cooper is Professor in the School of Events, Tourism and Hospitality Management Leeds Beckett University in the UK. He gained his undergraduate degree and PhD in Geography from University College London. Chris has more than forty years experience in tourism and has worked as a researcher and teacher in every region of the world. He gained experience in tour operation working for Thomson Travel before returning to academic life. Chris was Co-Founder of Progress in Tourism, Hospitality and Recreation Research and the International Journal of Tourism Research and is now the Co-Editor of Current Issues In Tourism. He is a member of the editorial board for leading tourism, hospitality and leisure journals and has authored a number of leading text and research books in tourism. He is the co-series editor of the influential Channel View book series 'Aspects of Tourism'. Chris works with international agencies including the United Nations World Tourism Organization (UNWTO), the European Union, the International Labour Organization, the OECD, the Inter American Development Bank and ASEAN. He held the Chair of the UNWTO's Education Council from 2005 - 2007 and was awarded the United Nations Ulysses Medal for contributions to tourism education and policy in 2009. William B. Gartner is the Arthur M. Spiro Professor of Entrepreneurship at Clemson University. Prior to joining Clemson he was on the faculty at Georgetown University, the University of Virginia, San Francisco State University, and the University of Southern California. He is one of the co-founders of the Entrepreneurship Research Consortium, which initiated, developed and managed the Panel Study of Entrepreneurial Dynamics. His service to the entrepreneurship field has included two consecutive terms as Chair of the Academy of Management Entrepreneurship Division (1985 + 1986), special issue editorships for the Journal of Business Venturing (JBV) and Entrepreneurship Theory and Practice (ETP), and Editorial Board memberships with the Academy of Management Review (AMR), Journal of Management (JOM), JBV, ETP, and the Journal of Small Business Management (JSBM). His research has: been published in AMR, JBV, ETP, JOM and JSBM; won awards from the Academy of Management, ETP, and the Babson-Kauffman Entrepreneurship Research Conference; and has been funded by the Kauffman Center for Entrepreneurial Leadership, Coleman Foundation, U.S. Department of Education, Small Business Foundation of America, the Los Angeles Times, the Pacific Gas and Electric Company, the Corporate Design Foundation and the National Endowment for the Arts. His research on nascent entrepreneurs explores how they: find and identify opportunities, recognize and solve startup problems, and undertake actions to successfully launch new ventures. He is also collecting and analyzing the stories entrepreneurs tell about their entrepreneurial adventures.

1. An Introduction to The Handbook, Volume 2 - Chris Cooper, Bill Gartner, Noel Scott and Serena Volo Part 01: Approaching Tourism 2. The Mobilities Paradigm and Tourism Management - Kevin Hannam 3. Critical Turns In Tourism Studies - Irena Ateljevic, Annette Pritchard, Nigel Morgan, Senija Causevic, and Lynn Minnaert 4. Tourism for Poverty Alleviation: Issues and Debates in the Global South - Christian M. Rogerson and Jarkko Saarinen 5. Tourism Gender Studies - Catheryn Khoo-Lattimore and Elaine Chiao Ling Yang 6. Tourism Education and Scholarship - David Airey 7. Human Rights, Disabilities and Social Tourism - Scott McCabe, Anya Diekmann, and Konstantinos I. Kakoudakis Part 02: Destination Applications 8. Destination Competitiveness - Robertico Croes and Kelly Semrad 9. Destination Management - Alan Fyall and Brian Garrod 10. Emerging Markets in Tourism - Rui Song 11. Destination Marketing Organisations - Steven Pike 12. Tourism Crisis and Safety Management - David Beirman Part 03: Marketing Applications 13. The Development of Service-Dominant Logic within Tourism Management - Gareth Shaw and Sheela Agarwal 14. Tourism Products and Experiences - Noel Scott and Lihua Gao 15. Tourism Destination Image - Bill Gartner 16. Destination Branding - Simon Hudson and Jing Li 17. Consumer Behaviour in Tourism - Arch Woodside 18. Understanding and Satisfying to Consumer Needs - Segmentation, Targeting and Positioning - Sara Dolnicar 19. Tourism Distribution and Intermediaries - Nevenka Cavlek 20. Critical Developments in Revenue Management and Pricing - Una McMahon-Beattie, Ian Yeoman, and Mairead McEntee Part 04: Tourism Product Markets 21. Contemporary Perspectives on Visitor Attractions - Anna Leask 22. The Creative Economy, Entertainment and Performance - Greg Richards 23. Hospitality Management - Conrad Lashley 24. Niche Tourism - past, present and future - Marina Novelli 25. The Growth and Development of Leisure Events and Festival Tourism - Michelle Whitford and Elizabeth Fredline 26. Business Events - Deborah Breiter Terry and Amanda Wood Cecil Part 05: Technological Applications 27. Tourism and the Internet: Marketing Perspectives - Philip Alford 28. Tourism and Social Media - Ulrike Gretzel 29. The Potential of Tracking Technologies, Smartphones and Sensors for Tourism Management and Planning of Destinations - Noam Shoval and Rein Ahas 30. The Future is Now: How Virtual Reality and Augmented Reality are Transforming Tourism - Daniel Guttentag, Tom Griffin, and Seung Hwan (Mark) Lee 31. Framing Tourism Futures Research: An Ontological Perspective - Ian Yeoman and Una McMahon-Beattie Part 06: Environmental Applications 32. Managing the Natural Environment for Tourism - Ralf Buckley 33. Tourism and Specific Localities - Mountains, Deserts and Coasts - Elizabeth Kastenholz 34. Managing Built Heritage Resources - Myriam Verbeke and Dominique Vanneste 35. The Host Community: Perceptions of and Responses to Tourism - Richard Sharpley 36. Tourism in a Low Carbon Energy Future - Eke Eijgelaar, Bas Amelung, Viachaslau Filimonau, Jo Guiver & Paul Peeters. 37. Tourism and Corporate Social Responsibility - Xavier Font and Mireia Guix