The Sage Handbook of Online Higher Education

Safary Wa-Mbaleka is an associate professor of leadership in higher education at Bethel University in St. Paul, Minnesota, USA, where he teaches doctoral research courses fully online. He holds a PhD in instructional design for online learning and an EdD in curriculum and instruction. He has worked with online higher education since 2004. His experience with online education includes being a director of online education, director of online instructional design, instructional designer, in addition to designing and teaching online courses for different universities in different countries in the Americas, the Caribbean, Asia, and Africa. He was one of the 3 lead architects of the national standards and guidelines for online education as mandated by Kenya's Commission for University Education. He is a consultant for MasterCard Foundation e-Learning Africa Initiative. He has authored and co-authored more than 40 scholarly journal articles and more than 20 books and book chapters. Dr. Kelvin Thompson works to make online and blended learning even better a little bit every day. Kelvin writes, speaks, and consults within the US higher education community. During his 24 years at University of Central Florida, he created a number of resources for use by the broader online community (e.g., the Teaching Online Pedagogical Repository; the Faculty Seminars in Online Teaching; and the BlendKit Course). He also co-hosts the popular "TOPcast: The Teaching Online Podcast." In 2020, Kelvin was selected as a Fellow of the Online Learning Consortium. Currently, Kelvin Thompson serves at the University of Louisville as Vice Provost for Online Strategy and Teaching Innovation. Leni Casimiro, PhD, is an educator, researcher, and administrator, serving currently as the Director of AIIAS Online, the virtual campus of the Adventist International Institute of Advanced Studies (AIIAS) in the Philippines. Her more than 20 years of experience in the field of online education ranges from serving as instructional designer, faculty and student support coordinator, course developer, and program evaluator to participating, in a wider scale, as leader of online program accreditations, online learning consultant, and training expert in various higher education institutions around the world. She has been a presenter and invited speaker in academic international conferences and has published research papers and book chapters for various refereed journals and books. Dr. Leni is ranked as professor of education, specializing in curriculum and instruction and online learning, and also serves as Associate Dean of the AIIAS Graduate School and Chair of its Education Department.

Section 1: Fundamentals of Online Education Chapter 1 Introduction to Online Higher Education - Safary Wa-Mbaleka, Kelvin Thompson, & Leni Casimiro Chapter 2: Role of Online Learning in Tertiary Education - Christian C. Ekoto Chapter 3: Principles of Blended Learning - Charles R. Graham, Tawnya Means, Karen Arnesen, Jennifer Ramsey Chapter 4: Critical Perspectives on Open Education and Massive Open Online Courses (MOOCs) - Taskeen Adam Chapter 5: Online Learners' Needs, Characteristics, and Rights - Darrin Thomas & Robert Osei-Bonsu Chapter 6: Emergency Remote Teaching and Learning - Apostolos Koutropoulos Section 2: Online Education Around the World Chapter 7: Online Higher Education in the United States of America - Kelvin Thompson & Thomas Cavanagh Chapter 8: Online Higher Education in Canada - Nicole Johnson Chapter 9: Online Higher Education in Europe - Gianina Estera Petre Chapter 10: Online Higher Education in Asia - Leni Casimiro & Tian Belawati Chapter 11: Online Higher Education Latin America - Liliana Marcela Cuesta Medina Chapter 12: Online Higher Education in Africa - Safary Wa-Mbaleka & Paluku Kazimoto Chapter 13: Online Higher Education in Australia - Debbie Tsui, Henk Huijser, Nona Press & Pranit Anand Chapter 14: Online Higher Education in the Arab Countries of the Middle East - Reynaldo Segumpan, Georges Yahchouchi & Faten El Hage Section 3: Online Instructional Design Chapter 15: Online Learning Theories - Darrin Thomas Chapter 16: Online Instructional Design: Theories, Models, and Best Practices - Christian C. Ekoto & Safary Wa-Mbaleka Chapter 17: Needs Analysis for Online Course Design - Lorna Gonzalez, Rachael Jordan, & Kristi Oneil-Gonzalez Chapter 18: Online Course Syllabus Design - Daniel Ganu & Josephine Ganu Chapter 19: Designing Instructional Activities and Materials for Online Teaching and Learning - Aiman Khamitova & Anna CohenMiller Chapter 20: Designing Accessible Materials for Online Education - Ismahan Arslan-Ari & Fatih Ari Chapter 21: Designing Online Assessments - Dirk Ifenthaler & Joana Heil Chapter 22: Copyright, Fair Use, and Open Licensing in Online Courses - Thomas J. Tobin Section 4: Online Instructional Delivery Chapter 23: Digital Media for Online Education - Chuck Hodges et al. Chapter 24: Preparing and Supporting Online Students - May Lim & Karin Avnit Chapter 25: Effective Online Teaching Strategies - Florence Martin & Ayesha Sadaf Chapter 26: Qualities of an Effective Online Facilitator - Kiruthika Ragupathi, Soo Yuen Jien & Adrian Lee Chapter 27: Facilitating Online Discussions - Aimee deNoyelles & Susan Wegmann Chapter 28: Proctoring Online Tests and Grading Online Assessments - Glenda Marian Crosling, Siti Norbaya Azizan, & Benedict Valentine Arulanandam Chapter 29: Microcredentialing and Other Alternative Online Education Systems - Sherri Braxton Chapter 30: Effective Online Communication - Tanya Joosten Part 5: Instructional Technology for Online Education Chapter 31: Information Technology Considerations for Online Education - Lossan Bonde Chapter 32: Learning Management Systems: Affordances and Constraints - Vusumuzi Maphosa Chapter 33: Online Assessment Platforms - Hamish Coates, Liu Liu, & Zhang Juan Chapter 34: Information Technology Security in Online Education - Paul Moulema & Ali Erarslan Chapter 35: Social Media in Online Education - Rose Ruto-Korir & Nokuthula Vilakati Chapter 36: Dealing with Accessibility Issues - Genevieve Boucaud Chapter 37: Gamification in Online Education - Glenda Gunter, Robert Kenny, and Paulina Bzdun Chapter 38: Virtual Reality in Online Higher Education for Learner Engagement, Interaction, and Experiential Learning - Victoria Lynn Lowell & Anthony Chuka Ilobinso Section 6: Online Education Administration and Management Chapter 39: Leadership in Online Higher Education - Leni Casimiro, Safary Wa-Mbaleka, & Kelvin Thompson Chapter 40: Designing and Accrediting Online Programs - Jude L. Tayaben & Sandeep Lloyd Kachchhap Chapter 41: Managing and Evaluating Online Programs - Anthony Pina Chapter 42: Planning for Quality Assurance in Online Education - Onesimus Otieno & Shannon Riggs Chapter 43: Financial Considerations in Online Higher Education - Seyram Amenyedzi Chapter 44: Online Faculty Professional Development - Karen Ferreira-Meyers Chapter 45: Using Learning Analytics to Support the Learners - Julia Chen & Foung Ken Wai Chapter 46: Student Recruitment, Retention, and Completion Strategies - Lorena Neria de Girarte Chapter 47: Online Library Features and Support Systems - Jose Luis Girarte & Teofilo Esguerra Chapter 48: Supporting Online Students' Research - Melinda Bandalaria Chapter 49: Designing and Supporting Online Labs - Hengtao Tang Chapter 50: Past, Present, and Future Perspectives of Online Education - Kelvin Thompson, Leni Casimiro, & Safary Wa-Mbaleka

This book should be on the reading list for all educators who care about providing a quality educational experience for their students. Written by global experts in online learning, it provides a comprehensive foundation to guide leaders, faculty and staff through the various elements that are critical to building effective online programs. It is through resources like this that we are able to provide a path forward to successful learning during normal times and continuity of learning during a crisis or natural disaster. -- Jennifer Mathes, PhD This resource could not have come at a more opportune time. The breath and scope of the sections and chapters capture the global sense of where online learning has been, where it is now and what the future might have in store for us. The topics covered are emergent making the handbook much more than the sum of its parts guiding us skillfully around the world, addressing online teaching and learning through the perspective design, delivery, instructional technology administration and student support. The best educational scholars across the globe have made this book a tour de force for understanding and implementing quality online learning. -- Charles Dziuban, PhD This international collection of chapters on developments in online learning in higher education is timely, coming soon after the impact of Covid-19 on teaching and learning, the recent developments in new online technologies such as video streaming, social media, simulations and games, virtual reality, and the growing impact of AI tools such as ChatGPT. The chapters include a review of online learning around the world, online instructional design, online instructional delivery, instructional technology, online educational administration, and student support services. The book will be essential reading for all in higher education concerned with either teaching or administration. -- Dr. Tony Bates With the increasing demand for online higher education, it is essential that we have a comprehensive understanding of how to design, develop and deliver high-quality online education, lead and manage online education institutionally, and support faculty endeavors and student learning. The SAGE Handbook of Online Higher Education, which is a ground-breaking volume with contributions from more than 100 well-recognized experts of online education, is an invaluable resource for higher education educators and leadership. It systematically explores theories, frameworks, strategies and technologies for online learning design, teaching, assessment, and administration and provides eight case studies across six continents. -- Dr. Tabisa Mayisela On behalf of the Asian distance educators, enthusiasts, and practitioners, I would like to appreciate the initiatives of the editors as well as the writers of this handbook, who have worked hard in promoting the online learning practice as the most effective mode in open and distance learning system. This handbook is a real portrait of the online learning practice in higher education globally. Furthermore, this handbook is very insightful in terms of the coverage of the different dimensions of online education. Everyone involved or interested in offering online education must have a copy of this handbook. -- Prof. Ojat Darojat In response to the pressures of the recent global pandemic, online learning has become a global imperative forcing initially reluctant institutions of higher education to start engaging with the realities and complexities of designing, developing, and implementing quality online learning which is here to stay. This useful handbook comes just in time, and will be very useful for a variety of users, supporting the various steps and processes required for the design, delivery and management of quality student-focused online learning experiences and programs. Issues regularly faced by higher education institutions are approached from a variety of global perspectives, strategies, and best practices. -- Rev Dr Alice Barlow-Zambodla