PART I THEORY AND METHOD IN QUALITATIVE RESEARCH Chapter 1: What is Qualitative Research? Chapter 2: Models of Qualitative Research Chapter 3: Designing a Research Project Chapter 4: Generalising from Qualitative Data Chapter 5: Credible Qualitative Research Chapter 6: Research Ethics Chapter 7: Data Analysis PART II METHODS Chapter 8: Interviews Chapter 9: Focus Groups Chapter 10: Ethnography Chapter 11: Documents and Digital Data Chapter 12: Talk-in-Interaction Chapter 13: Visual Data Chapter 14: Mixed Methods PART III IMPLICATIONS Chapter 15: Writing Your Report Chapter 16: The Relevance of Qualitative Research Chapter 17: The Potential of Qualitative Research: Eight Reminders