Social Media Marketing 3/e

Stephan Dahl is Adjunct Associate Professor at Charles Darwin University and James Cook University in Australia. Born in Germany, he worked in media, marketing and PR both for non-profit and commercial companies in the UK, Belgium, Germany and Spain before joining academia. His research interests include social marketing, ethics in marketing and online/social media marketing and he publishes widely in national and international journals, as well as being the author or co-author of several books on social marketing, marketing communications and ethics in marketing. He currently serves on the editorial board of the International Journal of Advertising Research and the Journal of Consumer Affairs. His research has recently been featured in the UK on Channel 4's Dispatches programme, and BBC's Newsnight and Look East. He is also the co-author of Marketing Ethics & Society (SAGE, 2015) and co-editor of the Handbook of Marketing Ethics (SAGE, 2021).

Part 1: Understanding Actors in Social Media Marketing Chapter 1: Consumer Tribes and Communities Chapter 2: Users and Co-Creation Of Value Chapter 3: Brand and Anthropomorphic Marketing Chapter 4: Influencer Marketing Part 2: Understanding Platforms in Social Media Marketing Chapter 5: Traditional Social Media Platforms Chapter 6: Gaming and Hybrid Platforms Chapter 7: Mobile and Location-Based Platforms Part 3: Understanding Content in Social Media Marketing Chapter 8: Persuasiveness Chapter 9: Engagement Chapter 10: Electronic Word of Mouth (EWOM) Part 4: Understanding Context in Social Media Marketing Chapter 11: Measurement, Metrics and Analytics Chapter 12: Cross-Cultural Aspects and Implications Chapter 13: Privacy, Ethical and Legal Issues Chapter 14: Afterword