Chapter 1: "Miss, you look sh*t": Boundaries, negotiations and care - for you Chapter 2: "Miss, there's no way I'm coming to your class": Safety first (learning second) Chapter 3: "Miss, you are not my Mum": Building Relationship Chapter 4: "Miss, you don't even know me": See the child, not the behaviour Chapter 5: "Miss, but I am being quiet": Explicitly teaching behaviour and self-regulation Chapter 6: "Miss, you are the worst teacher ever": Don't take it personally Chapter 7: "Miss, I'm too thick to be in this class": Inclusivity, belonging and bias Chapter 8: "Miss, do you live in this classroom?": Be part of a team Chapter 9: "Miss, this school is dead": Schoolwide approaches to behaviour Chapter 10: "Miss, do you actually know what you're doing?": Troubleshooting