PART ONE Setting the Scene: The Changing Landscape of Business Organizations Chapter One Introduction Chapter Two The Process of Change, Creativity and Innovation Chapter Three A Brief History of Management Thought in the Development of Concepts, Theories and Business Practice PART TWO Change and Innovation in Organizations Chapter Four Classifying Theories of Organizational Change Chapter Five Change Management Practice: Choices, Lessons Learned and Key Considerations Chapter Six Human Dimensions: Readiness, Communication, Sensemaking and Culture Chapter Seven People and Change: Power, Politics, Resistance, Time and Temporality Chapter Eight Conventional Frameworks: Planning, Diagnostics and Sequence Chapter Nine Interpretative Frameworks, Dialogical OD, the Learning Organization and Appreciative Inquiry Chapter Ten The Processual Turn: Politics, Context and Time PART THREE Creativity, Innovation and Change in Organizations Chapter Eleven Creative Industries, Innovative Cities and Changing Worlds Chapter Twelve The Individual: Promoting Critical Thinking Chapter Thirteen The Group: Nurturing Teamwork Chapter Fourteen The Contextual Environment: Structure, Systems, Resources and Culture Chapter Fifteen The Leader: Promoting New Ideas at Work Chapter Sixteen Conclusion