Chapter 1: The Management Consultancy Phenomenon Chapter 2: The Management Consultancy Industry Chapter 3: The Management Consultancy Firm Chapter 4: The Management Consultant Chapter 5: Selling a Consultancy Project Chapter 6: Identifying a Client's Real Problem Chapter 7: Structuring the Real Problem Chapter 8: Designing and Conducting Analyses Chapter 9: Developing a Solution Chapter 10: Structuring a Presentation Chapter 11: Preparing for Implementation Chapter 12: Facilitating an Implementation