Preface: why another book on marketing planning and strategy? Chapter 1: Planning introduction: is it good to do formal planning? Chapter 2: The front end of a plan Chapter 3: The internal analysis Chapter 4: The global environment analysis Chapter 5: The market environment analysis Chapter 6: Bringing the analyses together Chapter 7: Objectives and assumptions Chapter 8: Marketing strategy Chapter 9: Marketing program Chapter 10: Marketing budget Chapter 11: Key metrics and market research Chapter 12: How to construct good tables and graphs Chapter 13: Marketing planning scenarios with tasks Chapter 14: Marketing planning and ethics Chapter 15: Prominent strategy models in marketing Chapter 16: Empirical generalisations Chapter 17: Management beliefs