PART I: Assessing Current Practices 1 Contemporary Issues in Human Service Program Planningand Administration PART II: Problem Analysis/Needs Assessment 2 The Contribution of Theory to Program Planning 3 Understanding Social Problems 4 Needs Assessment: Theoretical Considerations 5 Needs Assessment: Approaches to Measurement PART III: Planning, Designing, and Tracking the Intervention 6 Selecting the Appropriate Intervention Strategy 7 Organizational Mission and Program Goals, Objectives, and Activities 8 Designing Effective Programs 9 Designing Effectiveness-Based Information Systems Part IV: Calculating the Value and Cost of the Intervention 10 Performance Measurement, Monitoring, and Program Evaluation 11 Impact Program Evaluation and Hypothesis Testing 12 Budgeting for Financial Control, Management, and Planning 13 Developing Line-Item, Functional, and Program Budgeting Systems