Though its orientation is British (Guirdham is affiliated with Westminster U., UK, formerly as head of the School of Business), this guide can nevertheless be useful for an American audience, in particular for managers and professionals who need to communicate well in this era of business globalization and increasing diversity in the workforce. Coverage includes how cultures differ, universals versus culture, intercultural communication theories, and skills for working with diversity and for working abroad. The appendix contains extracts from the U.S. State Department's Human Rights Reports 1996 regarding discrimination policies and practices in France, Germany, Italy, and the UK. -Book News, Inc.
