Dave A. Berque is professor and chair of computer science at DePauw University. He has published more than twenty-five refereed papers and book chapters and has received several grants from the National Science Foundation. Laura M. Konkle is the president of DyKnow, a software company focused on educational technology. She has spent fifteen years in the high-tech industry, with the past six years targeting education technology. She has a B.S. in Finance and Accounting from the University of Arizona and is a certified public accountant. Rob H. Reed is the higher education segment manager in the personal systems group at Hewlett-Packard. He has thirteen years of experience in the fields of engineering and technology.