Foreword
Preface
PART I. Resilience as Competitive Strategy
Chapter 1. Embracing Change
Chapter 2. From Risk to Resilience
-Resilience In Action: Entergy and Swiss Re
Chapter 3. Systems Thinking
-Resilience In Action: Applications of Systems Thinking
Chapter 4. The Resilient Enterprise
PART II. Practicing Enterprise Resilience
Chapter 5. Generating Business Value
Chapter 6. Resilience in Supply Chain Management
-Resilience In Action: Assuring Continuity at L Brands
Chapter 7. Resilience in Environmental Management
-Resilience In Action: Dow Chemical
Chapter 8. Organizational Resilience
-Resilience In Action: Emergency Response at American Electric Power
Chapter 9. Tools for Managing Resilience
-Resilience In Action: Crisis Management at IBM
PART III. Designing Resilient Systems
Chapter 10. Design for Resilience
Chapter 11. Connecting With Broader Systems
-Resilience In Action: IBM And Smarter Cities
Chapter 12. Looking Ahead: From Resilience To Sustainability
Notes
Bibliography
Index
Preface
PART I. Resilience as Competitive Strategy
Chapter 1. Embracing Change
Chapter 2. From Risk to Resilience
-Resilience In Action: Entergy and Swiss Re
Chapter 3. Systems Thinking
-Resilience In Action: Applications of Systems Thinking
Chapter 4. The Resilient Enterprise
PART II. Practicing Enterprise Resilience
Chapter 5. Generating Business Value
Chapter 6. Resilience in Supply Chain Management
-Resilience In Action: Assuring Continuity at L Brands
Chapter 7. Resilience in Environmental Management
-Resilience In Action: Dow Chemical
Chapter 8. Organizational Resilience
-Resilience In Action: Emergency Response at American Electric Power
Chapter 9. Tools for Managing Resilience
-Resilience In Action: Crisis Management at IBM
PART III. Designing Resilient Systems
Chapter 10. Design for Resilience
Chapter 11. Connecting With Broader Systems
-Resilience In Action: IBM And Smarter Cities
Chapter 12. Looking Ahead: From Resilience To Sustainability
Notes
Bibliography
Index