List of Illustrations Preface John McE. Davis Chapter 1. An Introduction to Useful and Used Evaluation in Language Education John McE. Davis Chapter 2. Best Practices for Langauge Program Evaluation Success John McE. Davis Chapter 3. Planning for Useful Evaluation: Users, Uses, Questions Todd H. McKay and John McE. Davis Chapter 4. Indentifying Indicators for Evaluation Data CollectionFrancesca Venezia Chapter 5. Selecting Methods and Collecting Data for Evaluation Todd H. McKay and John McE. Davis Chapter 6. Conducting Focus Groups for Evaluation Lara Bryfonski Chapter 7. Conducting Evaluation Interviews Jorge Mendez Seijas, Janire Zalbidea, and Cristi Vallejos Chapter 8. Questionnaires for Evaluation Amy I. Kim and John McE. Davis Chapter 9. Analyzing Evaluation Data John McE. Davis Chapter 10. Key Points to Remember for Useful Evaluation John McE. Davis Chapter 11. Example Evaluation Plan Todd H. McKay References List of Contributors