Personal Effectiveness

Lucia Strazzeri has more than twenty years of experience in human resources and organizational development, facilitating success among work groups ranging from the shop floor through technical and scientific teams, all the way to the C-Suite. She has held numerous consultative and leadership roles in her field, serving as a primary organizational development and performance management resource for international and domestic companies of all sizes. Lucia holds SPHR and SHRM-SCP industry certifications, as well as an MS in human resources from Fordham University.

I found Personal Effectiveness: Mastering Changing Environments and its accompanying ACCORD model to be extremely useful for just about every profession, in any walk of life. It provides an easy and accessible approach to navigating turbulent change in the business, leadership and personal realms.--Roxanne Kind, M. Ed., Professor Emeritus, Saddleback College Personal Effectiveness: Mastering Changing Environments offers essential guiding principles for all. In a 21st century business landscape that has reached levels of chaos and uncertainty no one could have prepared for, the book's ACCORD model adeptly illustrates how to really focus, rise above the noise, and take full advantage of tools and techniques that are well within everyone's reach.--Frank Spadaccini Jr., MBA, Director, Pricing & Planning, a4 Media