Ensuring Civility Online

Dr. K. Virginia Hemby is a professor in the marketing department at Middle Tennessee State University. She earned a PhD in Adult Education with a concentration in Business Education from The University of Southern Mississippi. Dr. Hemby was the 2018 recipient of the John Robert Gregg Award, presented in recognition of dedication and outstanding contribution to business teachers and the profession of Business Education. She teaches undergraduate online Business Communication courses designed to assist students in acquiring skills in professional workplace writing and communicating.

Ensuring Civility Online: Professional Etiquette in the Virtual Workplace is a good book addressing civility and professional etiquette through technology and in the workplace. The content is easy to comprehend. I consider the book a good foundation for organizations to reference when needing an understanding of civility as well as adhering to when faced with issues of incivility and unprofessional etiquette. The author has done a remarkable job researching and applying the topic to the 21st-century workplace.--Dr. Raholanda White, Professor, Department of Marketing, Middle Tennessee State University, Murfreesboro, Tennessee I enjoyed reading Ensuring Civility Online: Professional Etiquette in the Virtual Workplace. I found it to be well-written, well-researched, and quite informative. I believe this book should be mandatory reading for business CEOs, all business students, and, in particular, any individual who seeks to communicate effectively and courteously with their broad consumer base.--Dr. Robert E. Grubb, Retired, Criminal Justice Professor, Johnson City, TN