Rethinking Information Technology Asset Management 2/e

Information Technology Asset Management (ITAM) and Software Asset Management (SAM) is hard to get right. Annual IT budget forecasts rarely hold. Costs spiral out of control. And the only answer seems to be to spend more money on another tool and hope for the best. Why? Because traditional approaches to ITAM overlook the root causes: Untrustworthy data from the CMDB or Asset MDR Unplanned version upgrades or platform refreshes Shadow IT: unapproved software, SaaS, or cloud computing subscriptions Surprise software license audit penalties And on, and on, and on Sound familiar? Rethinking Information Technology Asset Management became an Amazon bestseller for delivering real-world solutions to these exact problems. This second edition expands on The Pragmatic ITAM Method, first introduced in 2021. New chapters explore the impacts of AI (generative and agentic) and how to optimize workflows across ITAM, Human Resources, and Cybersecurity. You'll learn how to build trustworthy asset data, regain control of your IT budgets, and reduce risk-permanently. Who This Book Is For: CIOs, CTOs, and IT Leaders frustrated with blown budgets and audit penalties ITAM and SAM professionals who want proven, field-tested practices without the steep learning curve Anyone ready to stop hearing "that's just the way it is" and start making IT asset management work