1. Useful conversations: Positive approaches to working with adults. 2. Taking people seriously. 3. Setting achievable goals. 4. Finding exceptions to problems. 5. Discovering people's strengths. 6. Scaling goals, progress and safety. 7. Bringing it all together.
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Description
The practice activities in the book provide a wide range of questions we can use to ensure that clients feel they are being heard properly. It is an accessible book, which will be of use to anyone involved in multi-agency working.