Foreword by Stephen Claxton-Oldfield. Preface. Introduction. 1. Responding to Cues. 2. Three Approaches to Listening. 3. Helpful Things to Say. 4. Benefits and Risks of Volunteering. 5. Your Own Story and Grief Journey. 6. Feeling Heard and Understood. Conclusion - Continuing the Journey. Afterword by Greg Schneider. References. About the Author.
Request Academic Copy
Please copy the ISBN for submitting review copy form
Description
Robert Mundle's book, How to Be an Even Better Listener is filled with 'pearls of wisdom' that can inform and guide hospice volunteers as they accompany patients, families and clients. He speaks beautifully to the art of listening and the gift of presence, and how stillness and self-awareness contribute to the richness of relationship for those we serve and we who serve.How to Be an Even Better Listener reminds us that we all have stories to tell and that we are connected by our longing to be seen and heard. I believe that reading this book and practising the craft of listening can deepen and enrich our relationships with each person we encounter.