Acknowledgments. Glossary. Foreword, Luke Bond. 1. Training Care Workers and Using the Manual. 2. Principles of Care. 3. Role of the Care Worker. 4. Needs of Older People. 5. Care Planning. 6. Risk Assessment. 7. Effective Communication. 8. Recording. 9. Supervision. 10. Dealing with Challenging Behaviours. 11. Death, Dying and Bereavement. 12. Abuse. References. Appendix 1. BVS Videos. Appendix 2. Organisations. Index.
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Description
'This large format (A4) book contains materials for use in training sessions for staff in residential and day care settings. It can be used in conjunction with a series of training videos and CD Roms, but is not limited to this. It links closely to the standards set out by the Training Organisation for Personal Social Services (Topss), fitting closely with the requirements of NVQs...the handbook clearly reflects Jacki Pritchard's extensive experience in training, as well her expertise in the area of risk and abuse. It will be a helpful and accessible adjunct for many trainers and managers.' -Professional Social Work 'This manual is aimed at care workers for older people in residential and day care...This book is readable, thorough and well researched. The material is useful to anyone who cares for older people.' - Ageing Matters 'Jacki Pritchard will be known to readers for having written on issues about training and older people and for also being a trainer and social worker herself. She draws on this experience to good effecting producing a manual with accessible language and brimming with case studies, exercises and other resources. The manual is in a large format and photocopiable. It would be my guess that managers in care homes and day centres will be delighted to see this manual.' -Community Care