Introduction. 1. Reasons to be fearful. 2. Child care and child protection work in community settings. 3. Mental health work. 4. Working with dangerous and vulnerable adults in community settings. 5. Residential and institutional settings. 6. Complaints, bureaucracies and workplace bullying. 7. What helps? I - Colleagues, supervision, family. 8. What helps? II - Management, workplace culture, police involvement, reflection, humour, research. Afterword: The gift of fear. References. Index.
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Description
This is an exceptionally interesting, well-written book about an area that is not well covered. It provides an in-depth discussion of how workers in health and social care experience fear and anxiety, and how they might be able to deal with them... At a time of defensive practice and decision-making, and with mounting anxiety about risk-taking, this is an extremely useful and timely publication.