Acknowledgements. Introduction.; 1. Thinking about the legislative and policy environment for care.; 2. Strategic planning.; 3. The business planning process.; 4. Managing resources in your business plan.; 5. Project management.; 6. The commissioning and contracting process.; 7. Managing performance.; 8. The process of decision-making.; 9. Risk assessment and risk management.; 10. Evaluation. References. Index.
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Description
For social care managers and students, Hafford-Letchfield (Social Work, Middlesex U., UK) offers an accessible guide to strategic social care mangement and the knowledge and skills needed by managers in today's care sector. She covers the legislative and policy environment for social care in the UK, strategic planning, business development, resource and financial management, commissioning and contracting, project management, decision making, quality assurance and performance measurement, risk assessment and management, and evaluation techniques.