Acknowledgements PART ONE: Successfully Getting Started in Qualitative Research Chapter One: Some Very Important Starting Information Chapter Two: 10 Fundamentals of Qualitative Research Chapter Three: Planning and Designing Qualitative Research PART TWO: Sucessfully Collecting Qualitative Data Chapter Four: Interactive Data Collection 1: Interviews Chapter Five: Interactive Data Collection 2: Focus Groups Chapter Six: Textual Data Collection: Surveys, Stories, Diaries and Secondary Sources PART THREE: Successfully analysing Qualitative Data Chapter Seven: Preparing Audio Data for Analysis: Transcription Chapter Eight: Moving Towards Analysis Chapter Nine: First Analytic Steps: Familiarization and Data Coding Chapter Ten: Identifying Patterns across Data Chapter Eleven: Analyzing and Interpreting Patterns Across Data PART FOUR: Successfully Completing Qualitative Research Chapter Twelve: Quality Criteria and Techniques for Qualitative Research Chapter Thirteen: Writing and Communicating Qualitative Research