Introduction. Definition of Challenging Behaviour. Causes of Challenging Behaviour. Feelings and Reactions Prior to, During and After an Incident. Physical Intervention. Responding to Challenging Behaviour. Self-harm. Responsibilities. The Principles of Care. How to Minimize and/or Prevent Challenging Behaviour. Care/Support Plans. Needs. Risk Assessments. Management Guidelines. Reporting and Recording. Support. Exercises to Check Your Understanding. Self-assessment Tool. Certificate. Legislation. Useful Websites. References. Further Reading.