Social Work Under Pressure

ContentsPreface.; Part 1. Workplace Stress.; 1. Introduction to Concepts and Models of Workplace Stress.; 2. Stress in Human Services.; 3. Stress in Your Personal and Professional Life.; Part 2. Thriving in a Human Service Career.; 4. Stress in Frontline Practice.; 5. The Stress of Working with Trauma.; 6. Working with Aggressive or Violent Clients.; 7. Rudeness, Bullying and Violence in the Workplace.; 8. Being Human, Making Mistakes.; 9. Towards Balance n Practice

The authors should be congratulated for bringing together the experiences of 14 social workers and blending this into an accessible resource for other social workers to draw from... The view was that the accounts of the social workers quoted in the book 'normalized' her own experiences and if she had access to this resource at the time of her own experience it would have helped her significantly to cope. The book, therefore, adds an important and valuable contribution to social workers who are experiencing similar issues and perhaps will assist individuals to manage their health and well-being in a more informed way due to the provision of education about positive coping and strategies, and how to address their workplace issues in advance of irretrievable decisions around job exit... the voices of other social workers' experiences are also very valuable to the target audience... the author is deserving of warm congratulations for the production of an important text to support social work practitioners to develop their coping abilities to manage their well-being and stay healthy at work, and thus improve service userexperiences of safe and quality social work.