Acknowledgements. Series editor's foreword. 1. Becoming and being an effective manager: Essential skills and more. 2. Managing yourself and managing others: Never enough time in the day. 3. Everything's changed but what's different? Skills for managing change. 4. Recruiting and selection: Getting the right colleagues and striving towards happiness. 5. Managing meetings: Being a smooth operator. 6. Skills in collaboration and networking: Building up successful partnerships for service user involvement. 7. What about the tricky bits? Skilful negotiation and conflict management. 8. Effective mentoring and coaching: Skills in developing others. Appendices. Contributors' information. References.
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As a senior manager, I welcome this series of practical books specifically written about social work and social care management. They should be essential reading for all front line managers across any organisation or agency in social care.