Preface. Introduction. 1. Beginnings. 2. Defining the Problem. 3. Analyzing the Issue. 4. What are the Root Causes of the Problem? 5. Creating Clarity and Consensus. 6. Who is Involved in the Problem? 7. Creating the Dramatic Piece. 8. Play Making. 9. Presentation. 10. Action Planning and Follow-up. 11. Warms-ups. 12. Closing Exercises. 13. Applications: DPS in La Carpio. 14. Conclusion. References. Index.
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Description
Steven Hawkins' book provides a highly practical guide to implementing his very powerful facilitation techniques. In this fast-paced 21st century, his writing is to the point, providing just enough theoretical background but emphasizing the 'how to' - I personally have found it to be a valuable manual.