Introduction. 1. Getting Started. 2. Plans and Processes. 3. Starting with Staff One-Page Profiles. 4. Individual Time. 5. Four Questions. 6. What Next? 7. Night Staff, Volunteers and Faith Communities. 8. Person-Centred Reviews and Working Together for Change. 9. What Changed? 10. Overall Impact and Lessons Learned. References. Index. Appendix I: Example Agenda. Appendix II: One-Page Profile Standards for Borough Care. Appendix III: One-Page Strategy. Appendix IV: Dashboard. Appendix V: DCMap - Before and After Data. Appendix VI: Progress for Provider Scores Before and After.
Request Academic Copy
Please copy the ISBN for submitting review copy form
Description
'This book is packed full of stories that illustrate the outcomes for people that can result from deploying an ISF model. It focuses on the outstanding work that has been done at Bruce Lodge, a large care home for people with dementia now arranged as 43 separate ISFs, with every resident able to control a number of hours of support that are set aside for them to do the things they want, when and where they want... Delivering better outcomes is at the heart of all of these stories, and it is at the heart of this book... I feel sure that this book will help many more people to bring about these positive changes within services and within people's lives.'- from the foreword by Dr. Sam Bennett, Programme Director, Think Local Act Personal