Gazing into the Oracle

Part 1 Theory and methods: an outline of the Delphi method and its relationship to other forms of decision-making and forecasting, Erio Ziglio; theoretical, methodological and practical issues arising out of the Delphi method, David Gustafson and Armando Rotundi; computer-based Delphi process, Murray Turoff and Starr R. Hiltz; alternative approaches to decision analysis, Stuart Wooler. Part 2 Applications: the use of the Delphi method in constructing scenarios for the future of mental health care in the Netherlands, Rob Bijl; the use of the Delphi method in plan-services for the elderly, Giovanni Bertin; alternative approaches to the computerization of social security, Michael Adler and Roy Sainsbury; the use of qualitative techniques in maternity services - an Andalusian case study, Manuel Arantaz and Juan de Dios Luna; the use of the Delphi method in the forecasting of accidents in the year 2000, E.F. van Beeck; Delphi estimates on clients' perceptions of family planning services, Mauro Niero; learning from case studies - the way ahead, Michael Adler and Erio Ziglio.

...provides some valuable insights...This book is helpfully divided into two sections addressing, first, the theory and methods and, second, practical applications.