Including the Person with Dementia in Designing and Delivering Care

Foreword by Mary Marshall. Introduction. 1. Why Listen? 2. How Can We Listen? 3. The Story of Green House. 4. What the Clients Said. 5. What the Clients Experienced. 6. What Other People Said. 7. What Can Happen when We Start to Listen. 8. The Costs of Care. References. Index.

This book is as fresh, urgent and readable as one could wish. The author's own enthusiasm meets her burning desire to communicate her vital message that traditional approaches to the caring for people with dementia, however well intentioned, have been wanting GÇô an inspiring book which will help anyone involved with services for people with dementia.