Improving Educational Management

Introduction - Nigel Bennett Investigating Educational Management PART ONE: RESEARCH AND CONSULTANCY FOR CHANGE AND IMPROVEMENT Change and Leadership - Andrew Leigh An Analysis of Selected School Improvement Practices - Colin Marsh Rethinking Professional Development - Karen Osterman and Robert Kottkamp Consultants, Clients and the Consulting Process - Peter Cockman, Bill Evans and Peter Reynolds The Philosophy of Research Design - Mark Easterby-Smith, Richard Thorpe and Andy Lowe Research Ethics. - R M Berger and M A Patchner PART TWO: APPROACHES TO INVESTIGATION Evaluation in the Management Cycle - Glyn Rogers and Linda Badham Auditing as Institutional Research - David M Fetterman A Qualitative Focus Surveys - L Cohen and L Manion Designing Single- and Multiple-Case Studies - Robert K Yin Action Research for Managing Change - Pamela Lomax PART THREE: METHODS OF DATA COLLECTION, ANALYSIS AND PRESENTATION Planning Small-Scale Research - Daphne Johnson Diagnosis, Data Collection and Feedback in Consultancy - Philip Hope Using Success Criteria - Kath Aspinwall et al Literature Searching - Sally Baker and Joan Carty Finding, Organizing and Recording Information Analysing Documents and Records - Colin Robson Designing and Using Questionnaires - M B Youngman Conducting and Analysing Interviews - E C Wragg Telephone Interviewing - Brian Fidler Exploring Institutional Images through Focus Group Interviews - Trudy H Bers On Diaries and Diary Keeping - Robert G Burgess Observing and Recording Meetings - G L Williams Observation Outside Meetings - L Cohen and L Manion Analysing and Presenting Quantitative Data - Jason Hardman Analysing Qualitative Data - Mark Easterby-Smith, Richard Thorpe and Andy Lowe Using a Computer for Personal Efficiency - Rosalind Levacic Writing the Report - Judith Bell

`This reader is certainly worth a place in any consultant's start-up kit, and offers useful refreshment for all but the most expert' - Education Systems