Tom Muccio served as president of global customer teams and senior customer strategy officer for Procter & Gamble. As the first leader of P&G's Walmart Customer Team, he worked with his team to grow annual sales with Walmart from $350 million to $8 billion over a fifteen-year period. He was the driving force behind the "one-company model," which is now seen as a standard operating practice in the retail industry. During his time as board chairman of the Strategic Account Management Association, he introduced this model to many global companies across a broad range of industries. Muccio remains active as a strategic consultant and speaker and serves as a board member of various organizations and nonprofits.
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"[Walmart and P&G] were both going to be successful whether we changed or not, which is a danger in itself. Change is most easily achieved when faced with a crisis, or at least challenging conditions. To change in good times is doubly difficult." --Lee Scott, former CEO, Walmart

