Strategic Staffing 6/e

Jean Phillips is a professor of Human Resource Management in the School of Labor and Employment Relations at Penn State University. She earned her PhD from Michigan State University in Business Management and Organizational Behavior. Her interests focus on recruitment, staffing, and the processes that lead to employee and organizational success. Dr. Phillips was among the top 5 percent of published authors in Journal of Applied Psychology and Personnel Psychology during the 1990s, and she received the 2004 Cummings Scholar Award from the Organizational Behavior Division of the Academy of Management. She is also a Fellow of the Society for Industrial and Organizational Psychology. Dr. Phillips has published more than fifty research articles, chapters, and books, including Strategic Staffing (3e, 2014), Organizational Behavior (12e, 2016), Human Resource Management (2013), Managing Now (2008), and the five-book Staffing Strategically (2012) series for the Society for Human Resource Management (SHRM). She was also the founding coeditor of the Organizational Behavior/Human Resource Management series for Business Expert Press. Her applied work includes leveraging employee surveys to enhance strategic execution and business performance, developing leadership and teamwork skills, and creating and evaluating strategic recruitment and staffing programs. She has taught online and traditional courses in Human Resource Management and Organizational behavior in the United States, Iceland, and Singapore.

Chapter 1: Strategic Sta?ng The Staffing Context How Strategic Staffing Differs from Traditional Staffing The Components of Strategic Staffing The Goals of Strategic Staffing Integrating the Functional Areas of Human Resource Management Current Issues in Staffing Ethics The Organization of this Book Summary Discussion Questions Exercises Developing Your Staffing Skills Case Study Semester-Long Active Learning Project Case Study Assignment: Strategic Staffing at Chern's Key Terms Endnotes Chapter 2: Business and Staffing Strategies A Resource-Based View of the Firm The Firm's Business Strategy The Firm's Talent Philosophy The Firm's Strategic Staffing Decisions Ethics Staffing Analytics and Technology Summary Discussion Questions Exercises Developing Your Staffing Skills Case Study Semester-Long Active Learning Project Case Study Assignment: Strategic Staffing at Chern's Key Terms Endnotes Chapter 3: The Legal Context How Can Complying with Staffing Laws be Strategic? The Types of Employment Relationships Risk Management Laws and Regulations Equal Employment Opportunity, Affirmative Action, and Quotas Enforcement Agencies The Bases for Staffing-Related Lawsuits Barriers to Legally Defensible Staffing What Ethical Theories Apply to Staffing? Artificial Intelligence Summary Discussion Questions Exercises Developing Your Staffing Skills Case Study Semester-Long Active Learning Project Case Study Assignment: Strategic Staffing at Chern's Key Terms Endnotes Chapter 4: Strategic Job Analysis and Competency Modeling Job Design and Redesign Work?ow Analysis What is Job Analysis? The Legal and Practical Reasons for Doing a Job Analysis Job Descriptions and Person Speci?cations Planning a Job Analysis Common Job Analysis Methods Conducting a Job Analysis Other Methods: Competency Modeling and Job Rewards Analysis Enhancing Ethical Behavior Through Job Descriptions and Person Speci?cations Summary Discussion Questions Exercises Developing Your Staffing Skills Case Study Semester-Long Active Learning Project Case Study Assignment: Strategic Staffing at Chern's Key Terms Endnotes Chapter 5: Forecasting and Planning The Workforce Planning Process Forecasting A Firm's Labor Demand Forecasting a Firm's Labor Supply Resolving the Gaps Between the Firm's Labor Supply and Labor Demand Staf?ng Planning Summary Discussion Questions Exercises Developing Your Staffing Skills Case Study Semester-Long Active Learning Project Case Study Assignment: Strategic Staffing at Chern's Key Terms Endnotes Chapter 6: Sourcing: Identifying Recruits What is Sourcing? What Recruiting Sources Exist? Creating a Sourcing Plan Sourcing Nontraditional Applicant Pools Global Sourcing and Geographic Targeting Technology Summary Discussion Questions Exercises Developing Your Staffing Skills Case Study Case Study Assignment: Strategic Staffing at Chern's Key Terms Endnotes Chapter 7: External Recruiting What Is Recruiting? How Do Applicants React to Recruiting? Developing Applicant Attraction Strategies What Makes a Recruiter Effective? Training and Developing Recruiters Recruiting Metrics and Analytics Managing the Recruiting Process Recruiting Technology Global Recruiting Ethics Summary Discussion Questions Exercises Developing Your Staffing Skills Case Study Semester-Long Active Learning Project Case Study Assignment: Strategic Staffing at Chern's Key Terms Endnotes Chapter 8: Measurement and Data Analytics What Is Measurement? Describing and Interpreting Data Using Data to Make Strategic Decisions What Are the Characteristics of Useful Measures? Creating and Validating an Assessment System Summary Discussion Questions Exercises Developing Your Staffing Skills Case Study Semester-Long Active Learning Project Case Study Assignment: Strategic Staffing at Chern's Chapter Supplement Key Terms Endnotes Chapter 9: Assessing External Candidates The Firm's External Assessment Goals External Assessment Methods Assessment Plans Ethical Issues Summary Discussion Questions Exercises Developing Your Staffing Skills Case Study Semester-Long Active Learning Project Case Study Assignment: Strategic Staffing at Chern's Key Terms Endnotes Chapter 10: Recruiting and Assessing Internal Candidates Internal Recruiting The Firm's Internal Assessment Goals Internal Assessment Methods Expatriate Selection Internal Assessment Models Managing Succession Career Planning Integrating Succession Management and Career Planning Ethics Technology Summary Discussion Questions Exercises Developing Your Staffing Skills Case Study Semester-Long Active Learning Project Case Study Assignment: Strategic Staffing at Chern's Key Terms Endnotes Chapter 11: Choosing and Hiring Candidates Choosing Candidates Job Offer Strategies The Employment Contract Presenting a Job Offer Negotiating Rejections and Reneging Ethics Summary Discussion Questions Exercises Developing Your Staffing Skills Case Study Semester-Long Active Learning Project Case Study Assignment: Strategic Staffing at Chern's Key Terms Endnotes Chapter 12: Managing Workforce Flow Onboarding and Socializing New Employees Global Mobility Managing the Flow of the Workforce Involuntary Employee Separations Ethics Summary Discussion Questions Exercises Developing Your Staffing Skills Case Study Semester-Long Active Learning Project Case Study Assignment: Strategic Staffing at Chern's Key Terms Endnotes Chapter 13: Sta?ng System Evaluation and Technology Key Performance Indicators Staf?ng Outcomes Evaluating Staf?ng Systems Staffing Metrics Process Improvement Approaches Modern Workforce Analytics Systems (ATS) and Human Resources Information Systems (HRIS) Talent Intelligence Platforms Digital Staffing Dashboards The Future of Staffing Technology Staf?ng Evaluation Ethics Summary Discussion Questions Exercises Developing Your Staffing Skills Case Study Case Study Assignment: Strategic Staffing at Chern's Key Terms Endnotes Appendix A: Strategic Sta?ng at Chern's: A Case Study